We use cookies

Our use of cookies and similar technologies

Our Site uses certain cookies, pixel tags, log files and other technologies to operate and improve our Site (and related services), and to collect information about how our Site is accessed and used and about Site performance..

What is our legal basis?

• It is necessary for us to perform our obligations in accordance with any contract or engagement that we may have with you. It is in our legitimate interest or a third party’s legitimate interest to use personal information in such a way to ensure that we provide the Services in the best way that we can.

Use of Analytics

We also use a tool called “Analytics” to collect information about your use of the Site. Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Analytics only to improve our Site and services. Analytics collects information such as your; IP address assigned to you on, the date you visited our websites, as opposed to personal details, this tool does NOT collect your name or other key personal identifiable personal information. We do not combine the information collected through the use of Analytics with personally identifiable information. Analytics allow online business the use and share information collected publicly on by organisation such as; LinkedIn.co.uk, Google.com; Facebook.com, Yahoo.com, bing.com. Analytics inform information and link your visits to websites. You will need to refer to each search or social sites providers Site in regards to each organisation Terms of Use, normally such information can be found in the Privacy Policy Pages, you will need to refer to each organisation websites for more specific information in regards each organisation collection and how they use analytics.

Advertisements

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

Collection of information by third-party sites and sponsors

The Site contains links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as Platinum Money has no control over information that is submitted to or collected by these third parties.

Third Party Opt-Out Preferences

You have right to opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Cookies and similar technologies on our websites allow us to track your browsing behaviour, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. These technologies automatically collect data when you use and interact with our Services, including metadata, log files, cookie/device IDs, page load time, server response time, and approximate location information to measure website performance and improve our systems, including optimizing DNS resolution, network routing and server configurations.

Specifically, interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data is collected.

This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyse and improve the performance of our Services. We may also collect your location (IP address) so that we can personalise our Services. For additional information, and to learn how to manage the technologies we utilise, please visit our Cookie Policy.

How we utilise personal data

We strongly believe in both minimising the personal data we collect and limiting its use and purpose to only that

(1) for which we have been given permission,

(2) as necessary to deliver the Services you purchase or interact with, or

(3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:

Delivering, improving, updating and enhancing the Services we provide to you. We collect various personal data relating to your purchase, use and/or interactions with our Services. We utilise this personal data to:

• Improve and optimise the operation and performance of our Services (again, including our websites and mobile applications)
• Diagnose problems with and identify any security and compliance risks, errors, or needed enhancements to the Services
• Detect and prevent fraud and abuse of our Services and systems
• Collect aggregate statistics about use of the Services
• Understand and analyse how you use our Services and what products and services are most relevant to you

Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data.

Confidentiality and security of your personal information

We are committed to keeping personal information secure and we have implemented appropriate information security policies, rules and technical measures to protect the personal information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. Please note that no transmission over the Internet is completely secure or error-free, and that the information security policies, rules and technical measures utilized and maintained by us may be subject to compromise.

All of our partners, employees, consultants, workers and data processors (i.e., those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of such personal information.

Sharing with trusted third parties.

We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:

• Processing credit card payments
• Serving advertisements
• Conducting contests or surveys
• Performing analysis of our Services and customers demographics
• Communicating with you, such as by way of email or survey delivery
• Customer relationship management
• Security, risk management and compliance
• Recruiting support and related services

These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal data for any purpose other than as necessary for the provision of Services. For further information on our sub-processors, please refer to list of third party data processors.

We may also disclose your personal data to third parties:

• in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; or
• if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your personal data may be among the transferred assets.

Collection of information by third-party sites and sponsors

The Site contains links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as Platinum Money has no control over information that is submitted to or collected by these third parties.

Communicating with you.

We may contact you directly or through a third-party service provider regarding products or services you have signed up to or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests or our existing business relationship. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Text (SMS) messages
• Telephone calls
• Automated phone calls or text messages

You may also update your subscription preferences with respect to receiving communications from us and/or our partners by accessing your “Account Settings” page.

If we collect personal data from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the personal data and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.

If you make use of a service that allows you to import contacts (e.g. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal data for the requested service. If you believe that anyone has provided us with your personal data and you would like to request that it be removed from our database, contact us at Platinum Money .

‘Do Not Track’ notifications

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track”

Age restrictions

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.

Changes in our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact Us

If you have any questions, concerns or complaints about our Privacy Policy or how we handle your personal data, you may contact our Office of the Data Protection Officer by email at Platinum Money. Alternatively, you can also contact us by either of the following means:

• By Postal Mail: FAO, Data Protection Officer, at either of our offices detailed below;
• Registered & Head Office; Antinkatu 3 D, 00100 Helsinki, Finland.

We will respond to all requests, enquiries or concerns within 5 business days.

If you are not satisfied with our response, you may direct privacy complaints to the Spanish Data Protection Agency (AEPD). Arrow Holding Oy, trading as is the data controller for

Updates and changes to this Cookies Policy

Arrow Holding Oy, trading as may modify this Cookies Policy based on new legislative or regulatory requirements, in order to adapt this policy to the instructions given by the Spanish Data Protection Agency (AEPD).

When significant changes are made to this Cookies Policy, the user will be informed either through a notification on the website, or by email to registered users.

If you would like further information about how we use cookies, please send us an email at Platinum Money